TREE / Policies / 04
Child Safety Standards
TREE has zero tolerance for child sexual abuse and exploitation and provides a public standard for reporting, response, evidence protection, and accountability.
On this page 05 sections
1. Child sexual abuse and exploitation are prohibited
For these standards, a child is anyone under 18, whatever the general account minimum or local age of consent may be. TREE prohibits creating, requesting, possessing, uploading, streaming, obtaining, linking to, or sharing child sexual abuse material, including real, generated, illustrated, animated, or altered depictions; grooming, sexual solicitation, sexualisation of children, sextortion, trafficking, or arranging exploitation through TREE or elsewhere; pressuring a child for intimate images, unsafe secret contact, location, or other information that facilitates abuse; threatening a child or distributing their intimate material; and providing accounts, instructions, or spaces intended to facilitate abuse or evade safety measures. These rules apply in profiles, messages, uploads, live communication, public and private Homes, and attempts to move interaction elsewhere. Calling something consensual, private, educational, or a joke does not permit exploitation. A child who seeks help is not responsible for the abuse.
2. How to report safely
Use Report on the relevant account, message, participant, or shared-media item and choose ‘Child safety’ or the closest category. Briefly explain the concern and include locating details such as a TREE ID, Home, item reference, and approximate time. If the in-app route is unavailable, email tree.app.owner@gmail.com with ‘Child safety’ in the subject. Do not download, screenshot, forward, or attach suspected child sexual abuse material, and do not ask a child to repeat or prove abuse by sending intimate content. Stop interacting with a suspected abuser where safe and seek help from a trusted adult or appropriate local service. If anyone is in immediate danger, contact local emergency services first. TREE is not an emergency service and does not promise continuous human monitoring.
3. What TREE does with a report
TREE can restrict access to content, stop live activity, limit a Home or account, preserve relevant records, and investigate related conduct. When TREE obtains actual knowledge of child sexual abuse material, we will remove or disable access and take actions required by applicable law. Reports and available server context may be kept as restricted evidence, including a reported message and nearby messages or identifiers and context for an upload or live-media session. A live-track report keeps session and track context; it does not itself create a hidden audio or video recording. Access to restricted evidence is limited and reviewer activity is recorded. Where law requires reporting or preservation, TREE will use the appropriate authority or designated reporting process. We do not claim one country’s procedure applies everywhere or that a service report replaces an emergency or law-enforcement report.
4. Age concerns
No one under 13 may create a TREE account. A higher minimum can apply because of location, release, or safety status. People must give accurate age and country information and must not help someone evade an eligibility rule. An underage report can place an account and its public features into a safer review state without automatically deciding that the report is true. The account holder can use the available appeal route. Do not send identity documents through ordinary messages or email; any future age-assurance process must explain what it needs and how the information is protected.
5. Contact and accountability
The designated TREE child-safety contact for this release is Ali Elhussein Ali at tree.app.owner@gmail.com. This contact is responsible for understanding TREE’s child-safety practices and responding to relevant store, authority, and member enquiries. The operator initially reviews reports personally and prioritises urgent child-safety concerns. TREE does not promise 24/7 staffing or instant replies. Appeals do not require exploitative material to be redistributed and do not give an account holder access to a child’s private evidence.